Info for members

Membership Cancellations

Membership cancellation requests can be made by writing to [email protected] after the initial 3 month membership period.

Members must give at least 14 days notice for cancellations, and any payments scheduled during this time will be made as normal.

Membership suspensions and travel.

We know that work and travel can sometimes get in the way of your training. All memberships may be put on hold for up to 4 weeks every 12 months, for a minimum of 2 weeks at a time.

A date of recommencement for your hold must be given, and your usual payments will be reactivated after your suspension period has been completed.
We are open 365 days a year, and all holidays are factored into our fee structure.

To request a membership suspension, please submit in writing to [email protected]

Inner City Alliance.

Want to keep fit on the road? We have you covered. Together with other CBD based gyms in Perth, Sydney and Brisbane, we’ve formed the Inner City Alliance to ensure that you stay fit while traveling interstate.

Being a FitLab member means that you have reciprocal rights to visiting any of the gyms listed below:

If you are keen to train while traveling, please email or call at least 24 hours before your planned visit to check for class availability and to arrange a booking (home members of affiliates will have priority for full classes).

Please note that this service is for current FitLab members only, and not for past members or those with suspended memberships.

For those traveling outside of these cities, we provide an equipment - free workout guide to ensure that your gains are not lost. Please reach out to [email protected] to get your travel workout guide.

Membership Revocation.

We don’t expect to have to invoke the following. However for the protection of us and our members and ensuring we are promoting an excellent environment at all times, FITLAB CrossFit 3000 reserves the right to the following:

  • Refuse or cancel memberships
  • Refuse you entry to the class if you are more than 5 minutes late
  • Stop your participation in a class if you display a consistently poor attitude to coaches and members or are disruptive.

Refunds.

We do not provide refunds, and our services are not transferable. All memberships have a 3 month minimum commitment, after which it may be cancelled at any time.